Why does our customer select us as a reliable partner?
Last year, a customer from England found our company via Google. Due to our quick reply to his inquiry and higher performance-value ratio of our products, he paid attention to us immediately, and it took only one month from the inquiry to conclusion of transaction. From then on he began to cooperate with us at the frequency of one order for each month, and total amount of USD100,000.00 have been paid to our printing projects up to now. With the increasing volume of his business in England, his order quantity also increases day and day. Such English buyer said to me "Some new Chinese suppliers communicate with him via different channels almost every day in the past, but he still selects us as his cooperative partner through the selections and comparisons, because we have the following advantages": First, we can reply to his email and make the samples quickly, thus his delivery timeliness can be guaranteed;
Second, we can meet all his reasonable demands, i.e., we can undertake the quality responsibility actively, replace the damaged products or give quick feedbacks to him in case of meeting any sudden accident for product damages, etc.